Operational Intelligence

Find the cause of delays and cost overruns across orders, inventory, logistics and policy.

Built for

  • COO and Operations
  • Supply chain
  • Service delivery

Systems involved3 connected

  • ERPOrdersCredit holds
  • Warehouse managementPick and ship times
  • LogisticsCarrier assignments

Conversational Analytics

AI-powered insights through natural conversation

What is causing the order fulfillment bottleneck in the Central region?

Central orders now take 4.8 days to fulfill against a 2.9-day target. Most of the delay began with the August 12 carrier change at Dallas.

Causes, largest first

  1. Dallas backlog (+1.2 days): pick-to-ship time rose from 0.9 to 2.1 days after the carrier change.
  2. Manual credit holds (+0.5 days): 31% of new-account orders wait for credit review.
  3. Stock-outs (+0.2 days): three high-volume items have been out for six days or more.

Recommended next step: Reroute Central overflow via Memphis and review the credit-hold threshold. Memphis has spare capacity and the credit rule affects a third of new orders.

Vs 2.9-day target

00.51.01.5Dallas backlogCredit holdsStock-outsAdded daysCause

AI can make mistakes. Check important info.

Representative demo data. Company names and figures are illustrative.

Outcomes

What changes for your team.

  • Root causes, faster

    Trace a delay back to the process, supplier or change that caused it, across systems, without a week of manual analysis.

  • Policy-aware answers

    See when a business rule, not a system, is the bottleneck, and which policy version is in effect.

  • Compare the options

    Weigh the fixes side by side, with the expected effect on cost and throughput for each.

  • Assign the fix

    Give the chosen fix an owner and a recorded reason, so it is tracked to completion rather than lost in a thread.

See Operational Intelligence on your own data.

Bring a real decision. We will walk it through with you.